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Frequently Asked Questions

Get to know a little more about RAXA and our graphic design support services.

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Our on-demand graphic design service is a pay-as-you-go online marketplace, with projects starting at $250. Our ongoing graphic design subscription service gives you a professional graphic designer’s dedicated attention to create all your company graphics on an ongoing basis with unlimited requests for $999 a month.

Whether you have a clear vision and know exactly what you want or just have an example to show us, your designer can bring your idea to life. We offer a full range of graphic design services, including common requests, such as logo design, website design, and social media posts. Check out our comprehensive list of common design requests.

We believe that great design is a collaborative process, and sometimes, a design needs a few revisions to get it just right. You can submit feedback for revisions quickly and easily through your project dashboard. If you’re not happy with your design after several revisions, we can assign the project to a different designer, who may be a better fit for your style. Either way, we won’t stop working on your design until you’re completely satisfied with the results.
Our ongoing graphic design subscription allows you to submit as many design requests and revisions as you need, with no limit on the number of designs your designer can complete for you. Once you submit a design request, your designer will work through your requests one at a time in the order they receive them. If you need to change your priorities, just ask your designer to pause what they’re working on and prioritize the designs that you need completed first. You have complete control of your workflow.
Depending on the scope of your request, turnaround times can range from a couple of hours to a few days. Most design requests are completed in 2 business days or less so you can quickly provide feedback and get back to running your business. If you have an urgent request with a tight deadline, just ask your designer if it’s possible to complete the project. If it’s possible, we will get it done!

Yes, we offer a wide range of offset and digital printing services, including inkjet and laser, large format, screen printing, and dye sublimation. Whether you need help finding the right promotional item, some company swag such as tee shirts and hats, a new display for a trade show, or a brochure for an important business meeting, we can help you find the best printing solution for your business goals.

Absolutely! We have been providing web design in Houston, TX, for over a decade. Once your website design request is completed, simply log in into your project dashboard and request the website build-out service add-on, and your account manager will assign a web developer to build out your site and set it all up on your server. 

Yes, absolutely! Simply log in into your project dashboard and select the marketing service that best compliments your dedicated graphic designer’s work. Our digital marketing services start at just $500/month, making it easy and affordable for you to build a team of specialized experts to handle all your marketing needs.
You do! Once we complete your designs, you will receive the original art files along with the rights to them. We create custom graphics for you or your clients, and they are yours to use as you please. We may showcase them in our portfolio, but if you would prefer we don’t, just let us know.
Yes, we believe in the power of human connection and understand that sometimes you just need to pick up the phone or share a screen to communicate your vision. Voice/video calls are available with your account manager by appointment.
No, there aren’t any contracts or long-term commitments. Instead, we work to deliver results that earn your business. All subscription services are provided month to month. Cancel any time – no questions asked.

Great question!

While we have a strong reputation as one of the top graphic design firms in Houston, TX, the reality is that there are some really talented and creative people all around the world. Although they may be perceived as our competitors, we regard them as our peers in the design community. The reality is that design is subjective, which leads us to the conclusion that the difference lies in the eyes of the beholder.

RAXA is your all-in-one on-demand online graphic design partner that makes it easy to get your graphic design projects done by some of the best-in-the-industry graphic designers – in our opinion, of course.

RAXA is a graphic design and marketing firm in Houston, TX, powered by some of the best-in-the-industry, designers and marketers who work together to create eye-catching graphics and unforgettable marketing campaigns for start-ups and small businesses.

3730 Kirby Drive, Suite 1200
Houston, TX 77098
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